FAQ
General
What is a Consultant?
A Consultant is a person who provides objective expertise to help
his or her Client reach valuable conclusions, make important
decisions, and take actions that are critical to the Client's
business.
ARMS Consultants are just that, professional
problem-solvers who help our Clients get to the bottom of their Risk
Management, Strategic Planning, and Human Resource-related problems.
Risk Management
What is Risk Management?
Risk Management is a broad term in business and industry. However,
at Absolute Risk Management Strategies, risk
management involves helping our clients manage their Workers’
Compensation and Loss Time Injuries.
Why should I hire a Risk Management Consultant?
That is a terrific question! Most companies look at Workers’
Compensation as just the “cost of doing business.” As a result, they
may often find themselves facing mounting injury claims and paying
insurance costs that are skyrocketing out-of-control. However, at
Absolute Risk Management Strategies, we can help
you take a proactive approach.
What is an Experience MOD?
Your company's experience MOD is like your driving record. It tells
your insurance company about your past claims. Your insurer uses
this information to help determine their risk in insuring your
business.
Consequently, the lower your experience MOD the better. A MOD of 1.0
is considered par. Anything above 1.0 indicates that insuring your
company is a higher risk. anything below 1.0 means that your company
poses a lower risk to insure, and may even make you eligible for
discounts on your insurance premiums. That's why companies should be
aware of what their experience MOD is at any given time.
How does my Experience MOD affect my business?
Your Experience MOD could be the difference between your company’s
and your competitor’s operating costs, thereby making it more
difficult for your business to compete. Plus, if your Experience MOD
is already high, your company’s next Work Comp claim could cause you
to have to enter into an insurance pool, where you would pay much
higher premiums. If your MOD is already extremely high, an
additional claim could leave you uninsurable, and unable to keep
your business going. For further information, we suggest you contact
one of our experts to learn how ARMS can help you
manage your company’s Experience MOD.
Can ARMS help our company if we are self-insured and/or
working with a Third-Party Administrator (TPA)?
Yes. In fact, it may be more important if you are self- insured.
Remember, your TPA simply processes your claims. What your company
needs is the right system in place that actually let’s you reduce
those claims! Call ARMS and let one of our experts
give you the full details on the pros and cons of being
self-insured.
How does ARMS Risk Management process work?
ARMS begins by assessing our Clients’ measurable
“potential risk.” Next, we provide our Clients with a Risk
Management Matrix that helps them quantify their risk. Finally, we
consult with the Client to determine the safety training,
certifications, and other solutions they need to provide their
employees a safer workplace, while lowering their overall cost of
doing business.
Will I get a return on my investment?
Yes! With ARMS, you will! Our typical risk
management Client enjoys anywhere from a 3% to as high as 29% annual
return on their overall investment using ARMS Risk
Management services. You may realize these returns through
reductions in your Workers’ Compensation premiums, a reduction in
overtime, lower re-training or worker replacement costs, or a higher
profit margin on the revenue to expense ratio your company
generates.
More importantly however, by providing your employees with a safer
workplace, you gain the greatest return of all – safer, healthier,
happier workers – people who will work with you to protect your
collective investment!
Whom do I contact for my Free Consultation?
Click here for Contact information or
give our office a call, and you will be directed to a Consultant who
can meet your needs.
Strategic Planning
What is Strategic Planning?
Strategic Planning is a facilitated process through which your
company can develop a shared vision for success, and a detailed, 3-
to 5-year action plan for how to achieve it.
Typically this includes facilitating Strategic Planning Retreats in
which ARMS helps Clients develop their Vision, develop or re-define
their Mission, define broad Goal areas and Goals, develop
(S.M.A.R.T.) Objectives, identify the Critical Success Factors and
Barriers to success, develop effective Strategies, and finally,
assign specific Action Steps and Accountability for Plan
Implementation.
What is a Facilitator?
Great question! A Facilitator is a person who guides participants
through a series of pre-defined steps to arrive at a result that is
created, understood, and accepted by all participants. ARMS
team of facilitators are not just facilitators, they are Certified
Professional Facilitators (CPFs), meaning they have the proven
ability to guide Clients through any number of facilitated sessions.
Once the Strategic Plan is developed, will ARMS continue
to work with us to implement the plan?
Yes. Based on your needs, ARMS will work with you
to get your company well along the road toward your success even
after the initial engagement. At the very least that means
debriefing with the Project Sponsor, and working with you to Monitor
& Assess your progress against the Plan’s Objectives over time. By
working with you after the initial engagement, ARMS
will help you implement your comprehensive new Plan, and get the
best possible results from the energy and time your team has
invested in the process.
Besides Strategic Planning, does ARMS provide any other
facilitated services?
Absolutely! In addition to Strategic Planning, ARMS
facilitates Project Planning, Process Improvement, Process
Reengineering, Issue Resolution, Conflict / Dispute Resolution, Team
Building, Leadership Development, Board Composition Modeling,
Succession Planning, and Other Key Business Services.
Is there any sized company or organization that is too
large or too small to take advantage of ARMS services?
No, not all. In fact, each of the services offered through
ARMS Strategic Planning Division can be tailored to suit
your company’s or organization’s needs. And you can rest assured
that ARMS will utilize the same proven methodology,
and that you will receive the same quality, professional results,
regardless of whether your company is large or small!
Does ARMS serve not-for-profit companies and
organizations? What about government entities?
Again the answer is, “Yes!” Our consulting and facilitating
methodologies work for any company, organization, government entity,
or municipality. In fact, a list of our satisfied Clients have
includes several of the nation’s leading not-for-profit and
governmental organizations including the Centers for Disease
Control, the National Kidney Foundation, and the United States
Department of Veteran’s affairs.
How can I obtain additional information?
Click here for Contact information. We
will be happy to talk with you about how ARMS
Strategic Planning Division may be able to help facilitate your
company’s success. We look forward to hearing from you!
Human Resource Services
What kind of Human Resource Services do you provide?
ARMS offers a full range of Human Resource
Services, the services you could typically expect from a Human
Resource Director, HR Manager, and Staff.
These services include: Human Resource Policy Review; State, Local
and Federal Compliance (including OSHA, Department of Labor, Equal
Employment Opportunity Commission); Full-service Recruiting (from
Pre-employment Screening, Post-employment Orientation); Employee
Guidebook Development; Writing and/or Reviewing Drug Policy;
Employee Conduct Policy Development & Review; Emergency Response
Plan Development, and more… ARMS can either be your company’s sole
HR provider, or serve as a useful, resource to your company’s
existing one.
However, ARMS can offer these services for a
fraction of the cost.
What if we already have a Human Resource Department? Do
I still the HR Services that ARMS can offer?
Even if your company has a Human Resource Department, ever-changing
laws, policies, and mandates can make it difficult for your
department to operate as efficiently and effectively as possible.
Obviously, such needs will vary from company to company. However, by
supplementing your existing HR Team with ARMS Human
Resource Services, you may be able to take a more targeted approach
to dealing with any of the more cumbersome HR and Policy
Administration, Compliance, Training, and Labor Relations issues
your company may be facing, even if only on a short term basis. If
you are still unsure however, a Free Consultation with one of our
HRS Relationship Managers can help you evaluate your company’s
needs. Click here for Contact
information.